Common Errors Found Under User Management

This article provides an overview of errors that may occur when accessing User Management and practical solutions.

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Add user

This error occurs when there is a failure to create users, send a verification email, or when the domain used is not permitted.

How can this be resolved? Ensure the domain is allowed and retry adding the intended user.

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Unable to deactivate user

This error occurs when the admin tries to deactivate a user that is not connected to any wallet.

How can this be resolved? Ask the user to connect to a wallet before deactivating. Alternatively, deactivate users that are connected to a wallet.

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Unable to invite user

This error occurs when trying to invite a user who has already been invited.

How can this be resolved? Invite a user who has not already been invited.